healthStay & Lewis Medix: Supporting More Connected International Healthcare Journeys
We are delighted to welcome Lewis Medix International Health Services as an official healthStay partner, bringing together a shared commitment to elevating the experience of clients accessing healthcare abroad.
For individuals travelling internationally for treatment, the journey involves much more than the medical procedure itself. From initial consultations and travel arrangements to care coordination and recovery, seamless support across every touchpoint is critical.
Lewis Medix understands the importance of this experience, and through our collaboration, healthStay will support the operational processes that help make these journeys more connected, transparent and manageable.
🌍 Putting Clients First in International Healthcare
Lewis Medix provides a medical concierge service for clients navigating healthcare abroad, with a focus on delivering a seamless, safety-led experience.
Their role is to simplify the process, coordinate the details and provide clear, personalised guidance throughout the entire journey.
This approach recognises that accessing treatment internationally can involve multiple decisions, healthcare providers and arrangements. Clients need reassurance, reliable information and a dedicated team to help them navigate each stage.
By combining Lewis Medix's personalised approach with healthStay's client management technology, the collaboration aims to strengthen the operational support behind these services.
🔗 Bringing Greater Clarity to Client Management
Behind every well-coordinated international healthcare journey sits a complex administrative process.
Managing enquiries, maintaining client information, coordinating communications and keeping track of each stage requires clear processes and visibility across the team.
By deploying healthStay's management software, Lewis Medix will gain additional operational clarity, helping its team manage the activities taking place behind the scenes.
Rather than replacing the personal relationships that are central to Lewis Medix's service, the technology is intended to support them.
With greater visibility across client workflows, the team can remain focused on what matters most: guiding, supporting and advocating for clients throughout their overseas healthcare experience.
💬 A Partnership Built on Shared Values
For Lewis Medix, choosing the right technology partner is about more than functionality. It is also about working with people who understand the importance of compassionate, client-focused support.
Sue Lewis, Founder & CEO of Lewis Medix International Health Services, shared:
"We are pleased to begin our collaboration with healthStay.io. At Lewis Medix, our focus is always on delivering a seamless, safety-led experience for clients navigating care abroad – from the first consultation through treatment, travel, and recovery. As a medical concierge service, our role is to simplify the process, coordinate the details, and provide clear, personalized guidance throughout the entire journey."
Sue also highlighted the importance of the operational improvements and the people behind the partnership:
"The new client management software will bring added operational clarity behind the scenes and allow our team to stay fully focused on guiding, supporting, and advocating for our clients at every step of their overseas healthcare experience. But, it's not only the product we are pleased to be utilizing, it is also the people we will be collaborating with - working with compassionate, values-driven partners matters deeply to us, and this collaboration reflects that."
Her comments reflect an important principle shared by both organisations: technology should make healthcare coordination easier without losing the personal support clients depend on.
🚀 Looking Ahead
We are excited to begin this collaboration with Lewis Medix and support the next stage of their international client management journey.
As healthcare services become increasingly connected across borders, effective coordination and clear communication will remain essential to delivering positive client experiences.
Through this partnership, we look forward to helping Lewis Medix strengthen its operational processes while continuing to deliver the personalised, safety-led service its clients expect.
Interested in improving client management and operational visibility within your organisation?
Contact our team directly at info@healthstay.io or book a demo below:
